6 Dec 17

Remote Monitor – Use LabTech/ConnectWise Automate to monitor latency/response time on a network

2021-11-03T22:03:22+00:00December 6th, 2017|

Though Automate/LabTech has built-in tests for website latency and simple ping up/down checks, there is nothing in place for monitoring latency/response time on a network. This can be achieved by doing the following: Right click the agent you want to install the monitor on, Monitors > Add New Monitor Choose Yes to create using the Wizard Choose Monitor the results of an Executable [...]

10 Nov 17

Internal Monitor – RAWSQL – Machine’s running Office 2007 (V12) or Earlier

2021-11-03T22:05:31+00:00November 10th, 2017|

I thought this one of mine was worth sharing, especially helpful if you need a method of mass generating alerts/tickets/warnings for clients running Office 2007 or earlier. Internal Monitor - SOFTWARE - Office 2007 or Below Installed - Zipped SQL Download Install Instructions: Extract the .SQL file out of the zip download above In the LabTech CC, go to [...]

20 Oct 17

Report Center – DLL Error – There was an error loading the report data

2017-11-08T01:50:57+00:00October 20th, 2017|

Something that has plagued the Report Center for a while, tonight I got chance to sit down and have a look at what was causing the problem. If you have exported the repx files previously for this report, it may be a better idea to just import it instead of doing the below. This is meant for situations [...]

13 Oct 17

Remove a Probe from an Offline Agent

2017-10-13T10:53:40+01:00October 13th, 2017|

I see this question raised a lot - and there is a simple way to resolve it. On the agent run the script in Maintenance > Agent > Probe - Remove from an Offline Agent. That's all that is needed!

13 Sep 17

Free Report – Patches installed in the last 30 days on all agents

2017-11-08T02:34:19+00:00September 13th, 2017|

This report was requested in the LTG forums and I can definitely see the benefit in it. The report will display any hotfix that has a finished date in the last 30 days. The report should not ignore empty agents, meaning that if you have an agent in this report and it is blank it means it hasn't done [...]

6 Sep 17

RAWSQL Help and Tutorial – A how to, plus an internal monitor example to Detect Hung Servers and run Custom SQL in LabTech

2021-11-03T22:08:32+00:00September 6th, 2017|

The internal monitor referenced in this post can be downloaded here: LT - Offline Servers Custom - Hung Server I've been meaning to do a blog on RAWSQL monitors for a while - so here it is! The initial request is here https://www.labtechgeek.com/topic/4012-internal-monitor-for-over-x-amount-of-failed-logins-in-a-time-period The first request there is attached as a RAWSQL Internal monitor. Extract the .SQL from this and [...]

19 Jul 17

Adding a LabTech/CWA Role Definition for Bitlocker

2017-07-19T00:26:07+01:00July 19th, 2017|

A task for this morning that I thought I'd share the outcome to! I like having things in roles, it makes detecting them and scripting with them a lot easier. {%@manage-bde -status@%} Protection Status:[ \t]+Protection On  

29 Jun 17

Computer Audit with Installed Software Report

2017-11-08T02:36:25+00:00June 29th, 2017|

This report was requested on LabTech Geek's Slack. It displays a detailed overview of a computer, with details about the computer's identification, hardware information, latest performance, service history, software summary, overall drive information, network information, and software. I hope you enjoy. Now before you download this, the report is provided free of charge for your use at your own risk. I [...]

20 Jun 17

Report – Remote Access Audit grouped by User

2017-11-08T23:46:33+00:00June 20th, 2017|

This was something that was requested in the LabTech Geek Slack. I have put together the basic data structure, it will need to be "prettified" but it's a good starting point with the data, relationships and bands built for you already. Please ensure you manually verify this, it is provided as is and untested. Audit Remote Access - Group [...]

24 May 17

Remove return characters \r\n from ConnectWise Automate/LabTech Variables

2017-05-25T14:47:51+01:00May 24th, 2017|

A simple method when these are plaguing your script. It hit me again to day in the form of a script that wasn't doing what I expected, it wasn't until I looked at the output in a multi-line view did I see it was throwing in a return character in the middle of a command. You can fix it [...]

12 May 17

LabTech System Variables not working following a server migration

2017-05-12T22:46:36+01:00May 12th, 2017|

I saw someone post this resolution in the LabTech Geek Slack and thought it was worth posting! This occurs because triggers that are in the SQL database sometimes don't get transferred across, these "trigger" on each add or update of a row and add variables like LTRUNBYUSER. The resolution: -Stop IIS -Stop LabTech Database Agent service -Open SQLYog (from [...]

20 Apr 17

Patch Compliance Report – Including Compliant Devices

2018-06-28T23:45:55+01:00April 20th, 2017|

UPDATE 28th June: New report released to fix changes recently made to views and the template. Please re-download and re-publish. I have seen this requested in numerous places, and ConnectWise asked people to put in a feature request so I just decided to make one and release it. I have modified the current report to include a new section [...]

28 Mar 17

How do LabTech Searches, Groups and Computers tie together?

2021-11-03T22:10:07+00:00March 28th, 2017|

SELECT searches.*, computers.name, sensorchecks.name AS Test FROM searches LEFT JOIN computers ON computers.computerid = searches.computerid INNER JOIN sensorchecks ON searches.searchid = sensorchecks.sensid WHERE computers.name IS NOT NULL ORDER BY NAME ASC That's how! This SQL query will bring you back a list containing all the groups a computer is a member of, including the SearchID that is joining them [...]

28 Mar 17

Advanced Scripting – Debugging and dumping all available variables in a script to a log

2017-03-28T01:55:24+01:00March 28th, 2017|

For those who have developed LabTech scripts before, especially complex ones, it's sometimes very difficult to debug scripts or even find the certain name of a variable you are looking for. Sometimes you will know the actual value from a script that you need, but not know the variable name. This is further complicated by all the variables not [...]

1 Mar 17

Diagnosing LabTech Report Center Scheduling E-mail/File Problems – an in-depth Analysis using Procmon, SQL, and Powershell

2017-03-01T09:34:58+00:00March 1st, 2017|

For a long time now, my LabTech has not been able to run scheduled reports. I've had a support case open since August 2016 for this issue. Independent to this, I've recently setup a LabTech Lab at home, a completely fresh install running LT 11 Patch 9, setup with exactly the same configuration of my live environment. I tested the [...]

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