RMM providers – it’s time to pivot, or your product will die
An exploration of how RMM needs evolved as SMBs moved to the cloud, and why most tools at the time were failing to keep up.
Part of the team that makes the magic happen!
Hi! I'm Gavin 👋
Product manager, endpoint management expert, and automation enthusiast!
I’m a Director of Product Management at NinjaOne, where I lead the product managers in our Endpoint Management/RMM teams. In my previous life, I was CTO for an MSP in the UK for 15 years. I wanted to build the Endpoint Management tool of my dreams, so I joined NinjaOne to do just that.
Writings and Resources
Why I think now is a good time to start phasing out RMM specific scripts
A practical guide for MSPs to reduce RMM dependency by abstracting business logic into reusable, platform-agnostic PowerShell scripts.
