Product manager, endpoint management expert, and automation enthusiast!
I’m a Director of Product Management at NinjaOne, where I lead the product managers in our Endpoint Management/RMM teams. In my previous life, I was CTO for an MSP in the UK for 15 years. I wanted to build the Endpoint Management tool of my dreams, so I joined NinjaOne to do just that.
A candid look at the biggest hiring lessons from 15 years growing an MSP—why putting staff first and building a clear career development framework transformed our team.
How digitally signing PowerShell scripts can help IT providers safely deliver automation through NinjaOne without tripping security tools.
What makes a great MSP tech leader? It’s not just the tech - it’s people, vision, and letting go of control.
Choosing MSP software isn't just technical — it's personal, political, and strategic. This guide dives into the red flags and overlooked truths that shape the smartest vendor decisions.
