This is not going to be your typical post. This question is asked often and people are quick to jump to the technical detail. The technical is another blog post I'll be doing in the next few months, but for now what I want to focus on are the largely non-technical elements. What I hope to impart here are [...]
My MSP does not use Kaseya VSA. That doesn't mean though that I didn't have a sleepless night this Friday 2nd July. I was ready to help, and offered my assistance to impacted MSPs for free. It felt like the right thing to do. Whenever any event like this occurs, it threatens and damages all of us. It erodes [...]
Following a day recently where Shodan sold lifetime memberships for $1, and inspired by how simple their API was to use as highlighted initially by Kelvin Tegelaar (CyberDrain.com) I decided that it was a perfect opportunity to utilise my AutomateAPI to get decent, actionable information out of the Shodan API. The output of this script includes ports that have [...]
Hello everyone, all though some of you may already know for those that don't I am going to be at the IT Nation Explore (Previously Automation Nation) event in Florida. I'll be getting there Wednesday evening and leaving Sunday evening. Please feel free to seek me out and I hope to meet as many people as I can (look [...]
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The idea for this monitor was triggered by a problem someone posted about in the LabTechGeek Slack. This monitor will find any modifications that have been made to a standard windows host file, and return them. The test should be setup to do a condition contains "Standard host file" minus the ". "%windir%\System32\WindowsPowerShell\v1.0\powershell.exe" -noprofile -command "& {$Pattern = '^(?<IP>\d{1,3}(\.\d{1,3}){3})\s+(?<Host>.+)$';$File [...]
Hello everyone! It's been a few months since I released a free report, and figured this one may go down well. This report will export all populated EDFs, including checkboxes and dropdowns and format all the data for you in a, hopefully, easy to consume report. Perfect if you are storing things like Bitlocker encryption keys, Local Admin passwords [...]
By far the biggest trap that people fall into when they start leveraging the capabilities of Automate scripting, commands and all other sorts of goodies, is they choose to run those features as Admin. There are a significant amount of functions that allow you to run as Admin. Most people try these functions and they don't work as they [...]
This is one that I have been asked for for a while. I have designed the Compliant Assets section to look similar to the original At-Risk Assets design. This has been tested in Automate 11 and 12. You can download it here: Antivirus Health including Compliant Devices It looks like this, I hope you find it useful:
Though Automate/LabTech has built-in tests for website latency and simple ping up/down checks, there is nothing in place for monitoring latency/response time on a network. This can be achieved by doing the following: Right click the agent you want to install the monitor on, Monitors > Add New Monitor Choose Yes to create using the Wizard Choose Monitor the results of an Executable [...]
I thought this one of mine was worth sharing, especially helpful if you need a method of mass generating alerts/tickets/warnings for clients running Office 2007 or earlier. Internal Monitor - SOFTWARE - Office 2007 or Below Installed - Zipped SQL Download Install Instructions: Extract the .SQL file out of the zip download above In the LabTech CC, go to [...]
Something that has plagued the Report Center for a while, tonight I got chance to sit down and have a look at what was causing the problem. If you have exported the repx files previously for this report, it may be a better idea to just import it instead of doing the below. This is meant for situations [...]
This report is a lot less boring than the previous, and great if you have a Datto. To run this report you will need to be using the official Datto plugin that exists so the report can access the data needed. The report includes numerous bits on information and looks great if you're showing clients that you truly are [...]
