Ever tried to get a client to give you a computer name so you can identify what machine they are on? This can turn out sometimes to be not so easy. If you had Ninja, did you know you could do this with the system tray (the user doesn't even need to be a local admin)? The idea for [...]
Note: If you're interested in Ninja scripts, you will find another blog here with helpful scripts too for NinjaOne at https://mspp.io/ - by my friend and fellow Product Manager Luke Whitelock. This one was slightly harder than I initially anticipated because of how the data is stored, but here's how to achieve this: Creating the Custom Field Go to [...]
Hello Everyone, You've seen me banging on about GitHub - KelvinTegelaar/CIPP recently. I know a lot of people want to get involved and running on this but I know a number of people have struggled with the Secure Application Model setup of this - and honestly, it's a particularly difficult process to follow, so I am going to walk [...]
If you've not heard about CIPP yet, it is an improved partner portal and is available here https://github.com/KelvinTegelaar/CIPP - have a look at the documentation at the bottom for screenshots and an explanation of what it is. I'd actually been developing something similar using Azure Functions for a couple of months so thought it was well worth the effort to [...]
Happy May, everyone! I've seen this question popping up quite a bit recently and thought it would make a worthwhile blog post. There are certainly a number of different ways to approach this, but I have what I think is the most convenient long term solution. Instead of putting the agent installer, in the form of EXE or MSI [...]
After seeing that the MSERT tool by Microsoft (The Microsoft Safety Scanner) detected recent Exchange threats https://www.bleepingcomputer.com/news/security/microsofts-msert-tool-now-finds-web-shells-from-exchange-server-attacks/, I thought it would be prudent as a secondary measure to deploy the tool, scan, and make sure everything across our estate was clean. Although I didn't have that problem in my environment, I thought it acted as a good tool [...]
I saw this as a request on a ConnectWise Facebook group that I am, and it intrigued me. The poster was looking for an integration that took an EDF value (e-mail address in this case) from ConnectWise Automate, find the matching Manage Configuration and update the contact on it all using the API. As the Author of https://github.com/gavsto/AutomateAPI I [...]
Do you want to easily create Flexible Assets that look like this through the API? https://github.com/gavsto/ITGlue-Helper These are two helper functions that can be used in your IT Glue scripts to generate pretty panels in Flexible Assets. I use this in combination with the Manage API at https://github.com/christaylorcodes/ConnectWiseManageAPI to Auto document the services we have so our engineers have [...]
It is no secret that ConnectWise has had a tough time recently. When you combine sequential critical security vulnerabilities with a seemingly uncertain future for the Automate product, it's going to start worrying some people. As a Managing Partner of MSPGeek, I have what I feel is a distinct insight into the thought processes and decision making of many [...]
One of the most unnerving decisions you have to make in your journey to relative automation with your MSP and PowerShell is taking a decision on how exactly you will store the credentials that you end up using within your scripts, whether they are API keys, passwords, tokens or any other information that you need to retrieve. I think [...]
I am writing this primarily as a beginners guide but also to serve as a dump of all my own knowledge so when I inevitably forget this, I can come back and reference it! Ever since Microsoft introduced their two-factor requirements for MSPs this year, I've been struggling to come up with a comprehensive solution that worked for me [...]
Though you can get products that replace or enhance the built-in firewall on Windows machines, there are still signficant amounts of agents that rely on the Windows Firewall as the last line of defense between the outside world and one of your workstations. Getting the state of the firewalls is not as easy as you would think as it's [...]
This is the first in hopefully what will become a series of blog posts that less focus on monitoring explicitly with ConnectWise Automate, but more on security monitoring that all MSPs can use in conjunction with their own RMM. I've been writing Powershell for monitoring for many years now, but the inspiration to present it like this came from [...]
After reading a post on Reddit about there being different prices for the Action Pack for different languages, I decided to whip up a Powershell script that looped through all the language identifiers and extracted the bit of text I needed from each page. It's probably possible to extract the currency, but given different languages etc I didn't think [...]
