A quick one today! This report will tell you what alert template policies are set for your Internal and Remote Monitors, what groups they are set on, and it will amalgamate all the results in to a simple report ordered by Monitor Name. People often can't figure out where a ticket is coming from and this should help. Download [...]
I am happy to bring to you a report I have been working on for a long time. This report (heavily customisable with the included instructions) helps you take ownership of all thing Active Directory by providing information on Active Directory settings, Enabled Users, Disabled Users, Newly Created Users, Domain Admin membership and Group Membership. All that you need [...]
I get asked this a lot so figured it was worth putting in to a post! Open the Dashboard, System > Configuration > Dashboard Go to the Config tab Go to the Configuration tab Go to the Properties tab Sort the properties by name, and see if one exists called plugin_reportcenter_loglevel If it does exist, make sure its value is set to 6 If it does not [...]
For a good while now I have been relatively cynical of the "100% Compliant" statistic that I see on certain servers in the Patch Manager and I have been considering how best to approach finding problems with patching that were not otherwise being highlighted. I designed this report to follow an important Automate mantra; trust, but verify. This report [...]
This again is a report that a number of people have asked for. Unfortunately, to allow the the filtering of a location at the point of report run would require a full rebuild of the report from scratch. I don't have the time to do that, unless someone wants to pay me for it ;) This is the middle [...]
This report was requested in the LTG forums and I can definitely see the benefit in it. The report will display any hotfix that has a finished date in the last 30 days. The report should not ignore empty agents, meaning that if you have an agent in this report and it is blank it means it hasn't done [...]
This report was requested on LabTech Geek's Slack. It displays a detailed overview of a computer, with details about the computer's identification, hardware information, latest performance, service history, software summary, overall drive information, network information, and software. I hope you enjoy. Now before you download this, the report is provided free of charge for your use at your own risk. I [...]
This report is a lot less boring than the previous, and great if you have a Datto. To run this report you will need to be using the official Datto plugin that exists so the report can access the data needed. The report includes numerous bits on information and looks great if you're showing clients that you truly are [...]
Now this is a bit of a "boring" report, more of a "compliance ticker" and its usage is limited to the data that is available in LabTech (in the database this is the table h_computers). I mostly used this report to refine my use of parameters to see how easy it was to filter. I give the option as [...]
This was something that was requested in the LabTech Geek Slack. I have put together the basic data structure, it will need to be "prettified" but it's a good starting point with the data, relationships and bands built for you already. Please ensure you manually verify this, it is provided as is and untested. Audit Remote Access - Group [...]
UPDATE 28th June: New report released to fix changes recently made to views and the template. Please re-download and re-publish. I have seen this requested in numerous places, and ConnectWise asked people to put in a feature request so I just decided to make one and release it. I have modified the current report to include a new section [...]
For a long time now, my LabTech has not been able to run scheduled reports. I've had a support case open since August 2016 for this issue. Independent to this, I've recently setup a LabTech Lab at home, a completely fresh install running LT 11 Patch 9, setup with exactly the same configuration of my live environment. I tested the [...]
As I'm sure people who are working in the MSP/IT Sectors will agree, there are a lot more compliance requirements nowadays. A requirement I have seen a lot in most security standards is a process to review and record software installed/uninstalled on a machine - this report helps with that. The report uses data stored in LabTech to pull out [...]
This has happened to a few people. If you are running the report and it is empty, it's highly likely that your patch calculations are not running daily. There are two ways to get these running: Go into Help > Server Status and click here: Note, if you hover over this it will tell you the last time it [...]
If you've created a custom view that you are using for the report centre and it is not working on the report, throwing errors like: "Error loading report data" or "Error loading datasource" or maybe any error relating to permissions, then you should make sure that the name of your custom view is prefixed with a v_ otherwise you [...]
I spent a very difficult few days figuring out the Labtech report center about a week ago, with not much documentation or usage cases around with it being relatively new I decided to dive in to see what I could do. I'm going to go through how to do this from scratch so as to hopefully help people trying to [...]
